Q. How long does it take to process an order?
- It depends upon the dress ordered. If it is a simple, short dress without any embroidery / embellishment work, it may take 7-8 business days to reach in your hand. However, if it is a complexly designed long gown with heavy embroidery work and beads and embellishment work on it, it may take a bit longer to get manufactured and shipped. Usually such dresses take 10-12 business days to reach in customer’s hand.
In any case a dedicated customer support agent will be there to guide you and confirm an estimated delivery time of an ordered product.
Q. What are the Payment methods available?
- Floradress.com uses popular payment processor Paypal for receiving online payments. Paypal is a worlds most famous and renowned third party payment processor. Millions of website owners and customers rely on Paypal for sending and receiving funds securely online. All your credit card details are safe with Paypal which uses state of the art security measures to protect your financial details.
Q. How can I track my shipment?
- Floradress.com is partnered with shipping giants like DHL, FedEX and Bluedart to ensure that you get your product safely reach to your hands. Once you have placed an order and made payment and confirm your order, we assign a dedicated customer agent for you who updates you the manufacture and shipping of the product. Once the product is shipped, we provide you with the tracking number using which you can track the location of your shipment.
Q. How can I view the details of my previous orders?
- You can simply log into your floradress.com account using your registered email and password and go to order history to view the status of your previous orders.
